Sheraton Grand Krakow
9.1Rating
ExceptionalRated by Guests
2,559Reviews
What to expect
Pros
- 🌟Friendly and helpful staff throughout the hotel
- 🍽️Delicious breakfast with a wide variety of options
- 🏨Prime location with stunning views of the Vistula River and Wawel Castle
- 🛏️Comfortable and luxurious rooms with plush bedding
- 🎉Exceptional service creating a welcoming atmosphere
- 🍹Rooftop bar offering spectacular views and great drinks
- 🍕Great restaurant with excellent food choices, including delicious pizza
- 🏊♂️Lovely pool and jacuzzi facilities for relaxation
- 💼Ideal for both business and leisure travelers due to the amenities and services
- 🛋️Elegant ambiance and modern amenities adding to the luxury experience
Cons
- 🏊♂️Pool is small with limited seating
- 🎶Noise from the open atrium style restaurant may be heard in rooms
- 🛎️Some confusion with bookings on arrival causing inconvenience
- 💧Gym and pool facilities could be improved with more equipment and space
- 🚪Room mix-ups like receiving two separate beds instead of one requested bed
- 🧴Limited selection of teas in the room, missing English Breakfast tea
- 🎵Loud music at times, particularly if tuned up in the hotel
- 🍽️Inconvenient hairdryer location in the bathroom
- 🛏️Rooms need better cleaning for a more pristine experience
- 🍸Varied experiences with bar staff, ranging from great service to needing improvement
What this place has to offer
Things to do and ways to relaxBilliards, Body scrub, Fitness center, Hiking, Massage, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Arabic, Dutch, Polish, Ukrainian, Russian
The 4-star Sheraton Grand Krakow offers comfort and convenience whether you're on business or holiday in Krakow. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Sheraton Grand Krakow. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Convenience and comfort make Sheraton Grand Krakow the perfect choice for your stay in Krakow.
Where you'll be sleeping
28 m²
Club Room, Club lounge access, Guest room, 1 King
1 king bed
28 m²
Club room, Club lounge access, Guest room
2 single beds & 2 single beds or 1 king bed
45 m²
Deluxe Suite, Club lounge access, 1 Bedroom Suite, 1 King
1 king bed
28 m²
Deluxe, Guest room, 2 Twin/Single Bed(s)
2 single beds
28 m²
Grand Deluxe, Guest room, 1 King, Wawel or Vistula view
1 king bed
28 m²
Grand Deluxe, Guest room, 2 Twin/Single Bed(s)
2 single beds
28 m²
Deluxe, Guest room, 1 King, City or Atrium view
1 king bed
Premium Room, 2 Twin Beds, Non Smoking
2 single beds
Royal Wawel Suite, Club lounge access, Presidential Suite
Deluxe Suite,1 Bedroom
1 king bed or 1 super king bed
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